Making contact / Maak kontak

This practice makes use of a remote administrative assistant to manage communication. While we aim to respond as quickly as possible, there may be occasional delays — especially during working hours when Lelani is in session and unavailable for calls, emails, or WhatsApp messages.

If your request requires clinical input, feedback, or scheduling, please use the online booking system to book a suitable session:
https://www.lelanicloete.com/online-bookings-aanlyn-besprekings

This is the most efficient and reliable way to ensure your enquiry receives the time and attention it deserves.

If you are awaiting a response but have not yet booked a session, we kindly ask for your patience. Please note that emails requiring in-depth or clinical feedback may be billed where applicable.

Brief administrative WhatsApp messages may be sent to 082 320 9477, but responses are limited and selectively monitored.

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Hierdie praktyk maak gebruik van ’n afgeleë administratiewe assistent om kommunikasie te bestuur. Alhoewel ons poog om so vinnig as moontlik te reageer, kan daar soms vertragings wees — veral gedurende werksure wanneer Lelani in sessie is en nie beskikbaar is vir oproepe, e-posse of WhatsApp-boodskappe nie.

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Indien u navraag kliniese insette, terugvoer of ’n afspraak vereis, gebruik asseblief die aanlyn besprekingsisteem om ’n geskikte sessie te reël:
https://www.lelanicloete.com/online-bookings-aanlyn-besprekings

Dit is die doeltreffendste en betroubaarste manier om te verseker dat u navraag die nodige tyd en aandag ontvang.

Ons vra begrip indien u op terugvoer wag maar nog nie ’n sessie bespreek het nie. Neem asseblief kennis dat e-posse wat omvattende of kliniese terugvoer vereis, gehef kan word waar toepaslik.

 

Kort administratiewe WhatsApp-boodskappe kan gestuur word na 082 320 9477, maar antwoorde is beperk en word selektief gemonitor.

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